Check-in chaos? Time to rethink how you welcome drivers.
Best Practice
18.08.2025
If you work in logistics, you know the drill. Dozens of trucks arrive at your site, frequently all at once. Drivers speak different languages. Paperwork flies around. Check-in takes ages. Traffic builds up. And once drivers are inside the yard? Good luck finding them when a dock finally opens.
It’s a process that feels like it hasn’t changed in 20 years. However, companies are under increasing pressure to get faster turnaround times, tighter schedules, and more trucks to manage with the same (or fewer) people. There’s no room for friction. And yet, friction is exactly what traditional check-in and check-out processes create.
A multilingual puzzle
Let’s start with the basics. Your check-in desk or gate guard is often the first point of contact and the first point of confusion. Drivers come from across Europe or even further. Not everyone speaks the local language, and trying to explain where to park or which dock to go to turns into a game of international charades.
Mistakes happen. Wrong trailer in the wrong dock. Lost time. Lost patience.
A yard management system will provide a digital check-in system with multilingual support, which cuts through all that. Drivers get clear, visual instructions in their preferred language on their phones or at a kiosk. No need to explain, no risk of misunderstanding.
Paperwork slows everything down
Manual registration means drivers wait while someone types up details that could’ve been entered earlier. Documents printed, signed, scanned, and lost in a pile. Meanwhile, the queue at the gate grows longer.
Digital check-in allows drivers to register in advance, without leaving their truck or accessing your yard. That’s less admin for your team and less waiting for everyone.
Traffic jams at the gate
Peak hours shouldn’t mean panic hours. But when all your drivers arrive in the same 30-minute window, and check-in takes too long, it leads to blockages outside and inside your site.
Yard management systems like Peripass have different solutions for this. A combination of mobile and kiosk registrations allows for multiple registrations simultaneously. Most Peripass customers manage to cut their driver registration times from an average of 9 minutes to 90 seconds, which means you can process drivers faster.
Continued communication with drivers lets you communicate waiting times and direct drivers to parking zones instead of holding them at the gate. That keeps your site safer and your operations flowing.
Where is that driver?
One of the most common complaints from warehouse teams: “We’ve got a free dock, but we can’t find the driver.” Maybe they’ve parked far off. Maybe they’re sleeping. Either way, they’re just out of reach. And slow response rates cost companies money.
Digital YMS platforms like Peripass let you message or call drivers directly in their language once they’re on site. No more employees walking around the yard trying to find someone. When a dock opens, drivers get the information immediately.
The bottom line
Efficient check-in and check-out are critical to keeping your supply chain agile. With the right yard management software, you eliminate friction, streamline your site flow, and give every team visibility and control, from gate to dock.
Because let’s face it: logistics is complex enough. Checking in a driver shouldn’t be.
Find out why companies like Bridgestone, Alpro, and Saint-Gobain use Peripass to manage their yards. Please fill out the form to see how our software works.
No more chaos at the reception desk, no more trucks queueing up outside the gates on the street, no more chaos of people walking between trucks in overcrowded parking lots.
Automated task assignments prevent yard operators from idling, allowing for productivity without complicated walkie-talkie communication or task allocation delays.
