Arvato Netherlands – Heijen

• Driver communication – This is very important for us. Having the ability to call and text drivers during the process is essential, as it allows issues to be resolved quickly. Our previous pager system offered only one-way communication (Traffic → Driver) and had significant limitations, including a very restricted message length (16 characters).
• Use of tablets for the 7-Point Check and other post-registration checks (ADR, Gas Check) -Using tablets is a major time saver compared to paper forms. It reduces mistakes and provides the possibility to attach pictures for reporting issues or confirming safety sealings.
• Multistop process – The new version simplifies the multistop flow, provides a better overview, and reduces the risk of mistakes.
• Reporting – The previous reporting process was time-consuming and not fully accurate.
• Made-to-measure development – The possibility to develop functions tailored to the processes required by specific clients is a significant advantage.

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